Last updated: 02 December 2025
snowtrack.live ("we", "us", or "our") provides a mobile application designed to display the real-time location of your riding party. We are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Although account creation is currently disabled, the app is built to support user accounts in the future. When accounts are enabled, we may collect:
These are used to identify you within the app and to connect you with your riding party.
The core functionality of snowtrack.live is to show the real-time location of your riding party. We collect and store your:
This is required to display you on the map and share your location with selected members of your group.
We may collect technical data such as:
This is used to improve performance, fix bugs, and ensure the app functions properly.
We use your data to:
All user data — including name, email, and last known location — is stored in a secure PostgreSQL database hosted on Fly.io.
We apply industry-standard security practices to protect your data, including encryption in transit and restricted access controls.
We use trusted external services to deliver parts of our functionality. These services may process limited personal data on our behalf.
We use Auth0 to handle authentication when account creation is enabled. Auth0 processes your:
We do not store or manage your passwords.
Auth0 Privacy Policy:
https://www.okta.com/legal/privacy-policy/
We use Sentry to collect anonymized analytics, app performance metrics, and crash reports. This helps us fix
issues and keep the app reliable.
Sentry Privacy Policy:
https://sentry.io/privacy/
Our backend, API, and PostgreSQL database are hosted on Fly.io. Fly.io may process technical information such as:
Fly.io Privacy Policy: https://fly.io/legal/privacy-policy/
We do not share your personal data with third parties except:
Real-time location sharing is essential to the functionality of snowtrack.live. Your location is visible only to users you explicitly join in a riding party.
You may disable location access at any time in your device's system settings, but the app will not function as intended.
We retain your data for as long as necessary to:
You may request deletion of your data at any time (see Section 10).
snowtrack.live is not specifically directed toward children, but it may be used by minors with the supervision and consent of a parent or legal guardian. Parents may choose to install the app on their child’s device in order to share the child’s location with their riding party.
We do not knowingly collect personal information directly from children without parental permission. Any personal data associated with a child’s use of the app (such as location or profile information) must be provided or managed by a parent or guardian.
If you believe we have collected personal information from a child without appropriate consent, please contact us and we will promptly investigate and take appropriate action, including deleting the data if necessary.
We implement appropriate technical and organizational security measures such as:
However, no system is 100% secure, and we cannot guarantee absolute protection.
Depending on your location, you may have the right to:
You can request any of these by contacting us at: support@snowtrack.live
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page.
If you have questions about this Privacy Policy or how your data is handled, please contact: support@snowtrack.live